Last Updated: 12.16.2024

At Believe Studios & Spa (“we,” “us,” “our”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, sign up for our services, or engage with us in any other way. By using our services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information when you interact with our website or services:

• Personal Identification Information:
  When you rent a suite or contact us, we may collect personal details such as your name, business name, email address, phone number, mailing address, and other information necessary to process your rental agreement and provide our services.
• Financial Information:
  If you make a payment, we may collect payment information such as credit card details or bank account numbers through a third-party payment processor. Note that we do not store sensitive financial information ourselves, but it is processed by trusted third-party providers.
• Business and Professional Information:
  We may collect information related to your professional background, including licenses, certifications, and business operations, to ensure compliance with local regulations and provide suitable suite rentals for beauty professionals.
• Usage Data:
  We collect non-personal information when you interact with our website, such as IP address, browser type, device type, and pages visited. This helps us understand how users engage with our website and improve our services.
• Communication Data:
  We may retain records of any communications with you (e.g., emails, phone calls) to ensure quality service and resolve any issues or inquiries.

 
2. How We Use Your Information

We use the information we collect for the following purposes:

• To Provide Services:
  We use your personal and business information to process suite rentals, communicate with you about your rental agreements, and provide you with the services you’ve requested.
• To Improve Our Services:
  We may use usage data and feedback to improve the quality and functionality of our website, services, and customer support.
• To Send Marketing and Promotional Materials:
  With your consent, we may use your contact information to send you marketing materials, updates, promotions, and special offers. You can opt-out of receiving marketing emails at any time by following the unsubscribe link in our emails or contacting us directly.
• For Legal and Compliance Purposes:
  We may use your information to comply with legal obligations, resolve disputes, and enforce our agreements with you.

 
3. How We Share Your Information

We do not sell, rent, or lease your personal information to third parties. However, we may share your information with the following parties in specific circumstances:

• Service Providers:
  We may share your personal and payment information with trusted third-party service providers, such as payment processors, marketing platforms, and IT services, to assist with the operation of our business. These third parties are obligated to use your information only to the extent necessary to provide their services to us and are prohibited from using it for any other purpose.
• Legal Requirements:
  We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
• Business Transfers:
  In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction. We will notify you of any such change in ownership or control of your personal information.

 
4. Data Security

We implement a variety of security measures to protect your personal information, including encryption, access controls, and regular security audits. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.

 
5. Your Data Rights

Depending on your location, you may have certain rights regarding your personal data. These may include:

• Access and Correction:
  You may request access to the personal information we hold about you and request corrections to any inaccuracies.
• Data Deletion:
  You may request that we delete your personal information, subject to any legal or contractual obligations we may have to retain it.
• Opt-Out of Marketing:
  You can opt-out of receiving marketing communications by following the unsubscribe instructions in our emails or contacting us directly.

To exercise any of these rights, please contact us at the information provided below.

 
6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that help us track and analyze website traffic, personalize content, and improve user experience. You can manage cookie settings through your browser preferences. Please note that disabling cookies may affect the functionality of certain features on our site.

 
7. Third-Party Links

Our website may contain links to third-party websites that are not operated or controlled by us. We are not responsible for the privacy practices of these third-party sites, and we encourage you to review their privacy policies before providing any personal information.

 
8. Children’s Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from individuals under this age. If we become aware that we have collected information from a child under 13, we will take steps to delete that information.

 
9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

 
10. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your rights regarding your personal data, please contact us:

Believe Studios & Spa
1325 Washington St Hanover, MA 02339, USA
info@believestudiosandspa.com

By using our services or interacting with us, you acknowledge that you have read and understand this Privacy Policy and agree to its terms.